Privacy Policy
Effective Date: 1st Feb 2025
ELLIE RAE ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
1. Information We Collect
We collect the following types of information:Personal Information: Name, email address, phone number, billing information, and any other details you provide when booking our services.Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.Media Content: Photos and videos captured during wedding events as part of our services.
2. How We Use Your Information
We use your information to: Process and manage your bookings.Communicate with you about our services.Improve our website and customer experience.Use images/videos for portfolio, marketing, and social media (with client consent).Comply with legal and contractual obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:Service Providers: Third-party vendors, such as payment processors, that assist in delivering our services.Legal Compliance: Authorities, if required by law or to protect our legal rights.Marketing Partners: With explicit consent, we may share select content for promotional purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the right to: Access, update, or delete your personal data.Withdraw consent for marketing communications.Request that we remove images/videos from our portfolio.To exercise these rights, please contact us at [Your Email Address].
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at: Email: hello@ellierae.au. By using our website and services, you agree to the terms of this Privacy Policy.
Thank you for trusting ELLIE RAE with your wedding photography and videography needs.